FAQ
I can’t see the Unibase Memory icon
Section titled “I can’t see the Unibase Memory icon”Make sure the extension is installed and pinned to the toolbar. Check the browser’s extensions menu (top-right), find Unibase Memory, and click the pin icon.
My conversations aren’t syncing
Section titled “My conversations aren’t syncing”- Make sure you’re on a supported platform (ChatGPT, Claude, or Gemini).
- Refresh the page.
- Open the Unibase Memory panel.
- Use Import to Memory to sync the current conversation manually.
- Check that you’re signed in.
Background import is taking a long time
Section titled “Background import is taking a long time”That’s normal when there are many conversations. Due to platform limits, large histories import gradually in the background — you can keep using the browser while it runs.
I signed out and can’t see my memories
Section titled “I signed out and can’t see my memories”After signing out, memories are hidden from the panel. Sign back in with the same account to view them again — your synced archive is restored from Membase.
MetaMask login isn’t working
Section titled “MetaMask login isn’t working”Make sure MetaMask is installed and unlocked in the browser, then try signing in again.
Is my data private?
Section titled “Is my data private?”Yes. Memory is local-first and, when synced, end-to-end encrypted with a key derived from your wallet — only you can read it. See Architecture.
Do I have to sync to Membase?
Section titled “Do I have to sync to Membase?”No. Sync is optional. With it off, everything stays in local browser storage. With it on, memory becomes portable, recoverable, and verifiable on Unibase Explorer — while staying encrypted.
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